£30.00 + VAT

The amount of data that is available to everyone is quickly increasing and we are all swamped with masses of information. It can be difficult to identify a particular issue or identify a trend from data presented. The overall aim of this Virtual College course is to give you a broad understanding of capacity and demand and SPC (Statistical Process Control), as well as introductory knowledge of process capability, variation and demand/queues.


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£30.00 + VAT

This Virtual College course aims to increase awareness of the prime concerns around children’s and young people’s development. It presents learners with an increased understanding of the expected pattern of development and details the factors that can influence development.


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£30.00 + VAT

This module is designed to be relevant for all staff, paid and voluntary, working with children and young people.


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£30.00 + VAT

This course has been designed to provide learners with a basic understanding of what communication is, and how it can be used to support people who need help.


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£30.00 + VAT

This online course provides learners with the knowledge and understanding needed to use both verbal and non-verbal communication techniques to deliver good service to customers.


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£30.00 + VAT

Keeping employees safe in the workplace is crucial in this litigious age. This course shows you how risk assessments can identify hazards at work to ensure safety for you and your employees.


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£30.00 + VAT

Health and safety regulations are a legal obligation for employers of office staff, as well as industrial workers. This course helps employers meet the requirements of the Display Screen Equipment (DSE) Regulations 1992.


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£15.00 + VAT

Almost everything a person does involves communication of some sort. This Communication in the Workplacecourse is part of an employability suite which will help learners secure and sustain employment.


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£15.00 + VAT

Confidence and Self-Esteem are not constant, everyone experiences lower levels from time to time. This module will help learners to understand why this happens and what they can do to get back on track.


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£30.00 + VAT

This engaging NHS and Social Care-specific course will provide an overview of the principles of adopting confidentiality within an organisation. It will enable a learner to understand why confidentiality is important and what the four key requirements of the confidentiality model are. It will also give the learner an appreciation of the circumstances in which it may be necessary to disclose confidential information, when to seek consent and understand their role in creating a confidential service. Having completed the course learners will be able to explain why it is important to an organisation, describe the main areas of legislation and regulation, explain what needs to be done and be in a position to promote best practice within your organisation. The course is structured into a number of engaging learning activities which guide the learner through each topic. It is supported by graphics, animations and a range of knowledge challenges which not only help with the retention of information but which are constantly reinforcing key messages. Once the learning element of the course has been completed the learner will be directed to the quiz section where his/her understanding will be put to the test.


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